Want to do some quick shopping but not give up your Whiza? You can temporarily pause your ride at a reduced fee of €0.15 per minute (you can pause your ride outside the service area). Just press the “P” button on your app. To return to ride mode, press “Drive”.
Lost or damaged helmet
Return scooter outside of business areas or Parking scooter in private parking
Failure to report damages, malfunctions, soiling or missing items
Processing fee for traffic offences
FOR A COMPLETE LIST OF OUR PENALTIES PLEASE FOLLOW THE LINK TO