Our Whizascoots need constant tender loving care! They need to be regularly fed, showered and taken for a walk. They are also very loyal and prefer to be handled by someone who they trust and who already has a relationship with them.

  1. Responsible for all preventive and remedial vehicle repairs, upkeep and maintenance;
  2. Perform in-field swaps of vehicle batteries as and when required;
  3. Responsible for the daily fleet maintenance checks, ensuring that all vehicles are kept clean and, in a road-worthy condition;
  4. Rebalance vehicles within the service area;
  5. Perform minor repairs onsite and refer major repairs at the vehicle technical facility;
  6. Works in close co-operation with the Customer Engagement Team and other Service Team members to ensure the smooth running of sharing-system, ensuring the information systems are maintained updated at all times;
  7. Maintains a clean and safe working environment.

Service Team Members are expected to have:

  • Ability/Flexibility to work non-standard hours including weekends, nights and adverse weather conditions.
  • Engage with and respond professionally to customers in the field
  • Have an existing and valid working permit to work in Malta
  • Ability to use standard industry Power Tools, lift up to 30kg, work at heights (ladders, scaffolding), and generally fit for manual work.
  • be comfortable working outside under different weather conditions
  • have a valid driving license (C1 preferred)
  • understand Occupational Health & Safety

Please send us your CV with an intro letter to [email protected] as soon as possible.



As part of the Customer Engagement Team, you will provide first level support to customers via the group hotline, social media, e-mail and perform general office administration duties supporting the fleet support team and service teams.

A passion for excellent customer experience, a post-secondary level of education, being computer conversant and an excellent command of the English language are requirements for this role.

Knowledge of another major language will be considered an asset.


  • Handle customer queries through Live Chat, email, phone
  • Ability to work independently, take quick decisions and quickly resolve issues
  • Escalating to relevant departments and following up on the resolution
  • Working with multiple back offices, internal tools as well as engaging 3rd parties to ensure customer queries are answered and/or resolved in a timely and correct manner
  • Assisting customers encountering issues and providing information as and when necessary
  • Create reports and provide statistics


  • Customer Support experience
  • ProActive attitude and Pleasant personality
  • Strong PC and internet skills
  • Good online attitude
  • Very good problem-solving skills
  • Strong attention to detail
  • Strong team player
  • Staff will be required to work shifts 24/7
  • In possession of a valid driving licence

Send us an email to [email protected] with your CV and introduction letter telling us of your passion and reasons for being part of our team.