Use the map to find the closest e-scooter to you. Press the ‘reserve’ button and follow directions to the scooter. You have five minutes to reach it. Once you find it, press the ‘Rent’ button and the scooter will unlock.

Before you start your ride, please check the e-scooter for any visible damage (dent,broken lights..) and report them through the app

Open the top case and choose a helmet of your size. Disposable hygiene caps are also available in a pouch. Attention: fasten the helmet strap securely.

The scooter can be parked within the blue-marked service area on the app. The scooters have to be parked in free public parking spaces. Make sure not to place the scooter in a bike lane, bus lane or in a location where it creates an obstruction for traffic or pedestrians. You should also refrain from blocking driveways, loading zones, entrances and parking the scooter on private property.

To park the e-scooter, use the kickstand to keep the e-scooter upright. Place the helmet and close the topbox securely. From the app press the ‘stop rental’ button, take a photo of the parked e-scooter and the whiza is locked.